Email deliverability

[Andy]

Make sure the following are valid and set correctly.

DKIM
SPF
Reverse DNS (PTR)

If you have cPanel you can check these are set correctly using the 'Email Deliverability' link.

 

[Andy]

Make sure the Default email address has the same domain as your forum:

Admin control panel -> Setup -> Options -> Basic options -> Default email address

 

[Andy]

If you don't have cPanel, follow the information provided in this post.

How to verify Reverse DNS (PTR) is correctly set using SSH:

Enter the following using your forum's IP address:

dig -x 123.123.123.123 +short

You should get back your forum's domain:

host.domain.com.

Enter the following domain for your forum:

dig host.domain.com +short

You should get back your forum's IP address:

123.123.123.123

 

[Malcolm]

Emails are my struggle for any forum. I’ll try this out!

 

[Andy]

On shared web hosting, cPanel will show this icon:

Hover over the cursor will indicate:

"Contact the person responsible for the ... and request that they update the records"

This can be ignored as it's purpose is to provide information about setup.