Register Email 1.4 not sending mail

[bengineer]

Hi

We have paid for the pack and have installed the Register Email Addon into our XenForo 2.0.1 install. However, even after adding a user to the configuration, we are not seeing any e-mails being generated. How can we debug this? I've confirmed I can received e-mail from the board.

Thanks

 

[Andy]

However, even after adding a user to the configuration

Hello,

You have to register as a new user from the front end, sounds like you added from the back end.

 

[bengineer]

Hi.

I think you misunderstand me. I was referring to the fact that we have configured the user to receive notification in the back end. But new users registering on the front end do not seem to generate any notifications. Is there some debugging we can enable?

Thanks

 

[Andy]

Can I get a screen print of the Options page.

 

[bengineer]

Here you go:

 

[Andy]

Username A2OC, what is the email address for this username?

 

[Andy]

Please install this add-on which will show you if the email is being sent.

https://www.xf2addons.com/resources/email-log.97/