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SSL certificates


Staff member
These instructions are for cPanel users.

If you occasionally see a "Warning security risk ahead" error message when going to your forum, this is likely due to the SSL certificate which cPanel uses by default. You can also see this in your error_log file :

The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later.

To find which SSL Issuer your forum is using go here:

cPanel -> Security -> SSL/TLS

Then click this:


If the Issuer shows cPanel, Inc., then I suggest you contact your web host and ask them to change to Let's Encrypt as that's more reliable.


Staff member
Please note that when the web host makes the change, it will be updated when your current SSL certificate expires.

This is what your (CRT) page should look like after your current SSL certificate expires and the Let's Encrypt certificate is being used.